Fixedfloat — Privacy

Information We Collect

When you use FixedFloat to conduct a cryptocurrency swap, the platform collects a limited set of technical and transactional data necessary to process your order. This includes the cryptocurrency wallet addresses you provide for sending and receiving funds, the transaction amounts and asset types selected, and the timestamp of your request. The service also automatically collects standard technical data such as your IP address, browser type, device information, and referring URL when you visit the website. No personally identifiable information such as your name, email address, or government-issued identification is required for standard swap operations. This minimal data collection approach is intentional and reflects the platform's commitment to user privacy. Only information that is strictly necessary for service functionality and security monitoring is retained.

How We Use Your Data

The data collected by FixedFloat is used exclusively for purposes directly related to operating and improving the service. Transaction data, including wallet addresses and swap amounts, is used to process your order accurately and to provide support if an issue arises. Technical data such as IP addresses and browser information is used to detect fraudulent activity, prevent abuse, and maintain the security of the platform. Aggregated and anonymized usage data may be analyzed to understand traffic patterns and improve the user interface. The service does not use your data to build marketing profiles, serve targeted advertisements, or make automated decisions that would legally affect you. All data usage is governed by this policy and applicable data protection regulations.

Cookies and Tracking Technologies

FixedFloat uses cookies and similar tracking technologies to enhance the functionality of its website and improve user experience. Essential cookies are used to maintain session integrity, remember your rate preference settings, and ensure the platform operates correctly across page loads. Analytical cookies may be used to collect anonymized data about how visitors interact with the site, helping the team identify areas for improvement. The service does not use third-party advertising cookies or behavioral tracking technologies designed to follow users across the web. You may configure your browser to refuse or delete cookies, though doing so may affect the functionality of certain features on the platform. By continuing to use this exchange, you consent to the use of cookies as described in this section.

Third-Party Sharing

The platform does not sell, rent, or trade your personal information to third parties for commercial purposes. In limited circumstances, the service may share data with trusted third-party providers who assist in operating the platform, such as infrastructure providers, analytics tools, and security monitoring services. These partners are contractually obligated to handle your data securely and only for the purposes specified by the exchange. FixedFloat may also disclose information when required to do so by applicable law, court order, or regulatory authority. In such cases, the service will disclose only the minimum amount of information necessary to comply with the legal obligation. Any third-party tools integrated into the platform are selected with privacy compatibility in mind.

Data Security Measures

Protecting the data you share with FixedFloat is taken seriously, and the platform employs a range of technical and organizational measures to ensure its security. All communications between your browser and the website are encrypted using TLS technology to prevent interception. Sensitive transactional data is stored in secured systems with restricted access, and internal access controls are enforced through role-based permissions. The service conducts regular security assessments to identify and address potential vulnerabilities. While no system can guarantee absolute security, the exchange is committed to applying current best practices to minimize risk. Users are also encouraged to take personal precautions, such as verifying the website URL and using secure networks when conducting swaps.

Your Rights as a User

Depending on your jurisdiction, you may have certain rights regarding the personal data that FixedFloat holds about you. These rights may include the right to access a copy of your data, the right to request correction of inaccurate information, and the right to request deletion of your data under certain circumstances. Because this service does not require account registration, most interactions are pseudonymous, which may limit the platform's ability to identify and retrieve data tied to a specific individual without additional context. If you wish to exercise any applicable data rights, you may contact the support team with relevant details. The exchange will respond to all valid requests in accordance with applicable data protection laws. Exercising your rights will not result in any penalty or degradation of service.

Data Retention

FixedFloat retains transaction-related data only for as long as necessary to fulfill the purposes outlined in this privacy policy. Order records, including wallet addresses and swap amounts, are retained for a defined period to allow for dispute resolution and compliance with applicable legal obligations. Technical data such as IP logs may be retained for a shorter duration and are purged regularly in accordance with internal data management policies. Once the retention period expires, data is securely deleted or anonymized so it can no longer be linked to any specific transaction or user. The platform does not indefinitely archive personal data, and retention schedules are reviewed periodically to ensure alignment with regulatory requirements and privacy best practices.

International Data Transfers

As a globally accessible cryptocurrency exchange, FixedFloat may process and store data on servers located in different countries. If your data is transferred outside of your home jurisdiction, the platform takes steps to ensure that adequate protections are in place in accordance with applicable data protection laws. Where required, standard contractual clauses or equivalent safeguard mechanisms are used to legitimize international data transfers. By using this service from any location, you acknowledge that your data may be transferred to and processed in countries that may have different data protection standards than your own. The exchange is committed to applying consistent privacy protections regardless of where data is processed.

Children's Privacy

FixedFloat is not intended for use by individuals under the age of 18, and the platform does not knowingly collect personal data from minors. Cryptocurrency transactions involve financial risk and require a level of understanding that is generally not appropriate for children. If the service becomes aware that personal data has been collected from a user under the age of 18 without verifiable parental consent, it will take prompt steps to delete that information. Parents or guardians who believe their child has used this exchange should contact support immediately. The platform encourages responsible use of cryptocurrency tools and supports efforts to keep minors protected from the risks associated with digital asset trading.

Policy Updates

This privacy policy may be updated from time to time to reflect changes in the platform's practices, legal requirements, or the services offered. When material changes are made, the updated policy will be posted on the website with a revised effective date. FixedFloat encourages users to review this policy periodically to stay informed about how their data is handled. Continued use of the service after the publication of an updated policy constitutes acceptance of the revised terms. Where required by applicable law, more prominent notice or explicit consent may be obtained before significant changes take effect. The exchange is committed to being transparent about any modifications to this document.

Contact Information

If you have any questions, concerns, or requests related to this privacy policy or the way FixedFloat handles your data, you are encouraged to reach out to the support team through the official contact channels available on the ff.io website. The team strives to respond to all privacy-related inquiries in a timely and thorough manner. When submitting a request, please provide sufficient detail to allow the platform to identify the nature of your concern and respond appropriately. The exchange is committed to resolving privacy issues promptly and will escalate matters to relevant data protection authorities if required by law. Transparency and user trust are central to how the service operates.

Consent

By accessing and using FixedFloat, you acknowledge that you have read, understood, and agree to the data practices described in this privacy policy. Your use of the platform constitutes consent to the collection, use, and processing of data as outlined herein. If you do not agree with any aspect of this policy, you should discontinue use of the service. For users in jurisdictions where explicit consent is required before certain types of data processing, the platform will present appropriate consent mechanisms at the relevant point of interaction. Consent may be withdrawn at any time, though withdrawal may affect your ability to use certain features of the exchange. The service values informed consent as a cornerstone of its relationship with users.